Shipping policy
Shipping Policy
At Marzino, we are committed to delivering your orders quickly, safely, and at no additional cost.
Shipping Coverage
We currently ship to customers within the United States. If you require international shipping, please contact us before placing your order.
Shipping Costs
- We offer free standard shipping on all orders
- There are no hidden fees or extra charges
Processing Time
- Orders are processed within 1–3 business days (Monday to Friday)
- Orders placed on weekends or holidays will be processed the next business day
Delivery Time
- Estimated delivery time: 5–8 business days after processing
- Delivery times may vary depending on your location and external factors such as carrier delays, weather, or holidays
Order Tracking
Once your order has been shipped:
- You will receive a shipping confirmation email
- A tracking number will be provided so you can monitor your delivery status
Shipping Carriers
We work with reliable shipping carriers to ensure timely and secure delivery of your orders.
Incorrect Address
Please ensure your shipping address is accurate at checkout.
- We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer
- If you notice an error, contact us immediately at Contact@marzino.store
Lost or Delayed Packages
If your order is delayed or lost in transit:
- Contact us at Contact@marzino.store
- We will work with the carrier to resolve the issue as quickly as possible
Damaged Packages
If your order arrives damaged:
- Contact us within 7 days of delivery
- Include photos of the damaged item and packaging
- We will arrange a replacement or refund at no additional cost
Contact Information
If you have any questions about shipping, please contact us:
Store Name: Marzino
Website: https://marzino.store
Email: Contact@marzino.store
Phone: +1 (715) 512-0995
Address:
7621 Waterford Ridge Dr, Charlotte, NC 28212 United States